FAQ

Frequently Asked Questions

Though we have provided lots of information about us and how we serve what is our working process our terms and conditions our policies etc.

Yes. Axara Corporation operates as a duly licensed banking institution in the jurisdictions where it conducts banking activities. The Bank is authorized to provide regulated financial services in accordance with applicable banking laws, regulatory frameworks, and supervisory requirements.

Axara Corporation provides regulated banking services, including but not limited to account services, transaction processing, chargeback handling, fraud mitigation, and scam refund administration. All services are delivered within the scope of our banking license(s) and in compliance with applicable financial regulations.

Yes. As a licensed bank, Axara Corporation is authorized to accept, hold, manage, and process customer funds in accordance with banking regulations, prudential requirements, and applicable safeguarding and capital adequacy rules enforced by the relevant regulatory authorities.

Yes. Chargeback management and scam refund operations are conducted as regulated banking activities and in strict compliance with card network rules, anti-fraud regulations, consumer protection laws, and supervisory banking standards. All refund actions are subject to internal controls and regulatory oversight.

Axara Corporation is subject to oversight and supervision by the competent banking and financial regulatory authorities in the jurisdictions where it is licensed to operate. Regulatory supervision includes ongoing reporting, audits, compliance reviews, and enforcement of banking standards.

Yes. Axara Corporation provides regulated scam recovery and refund services as part of its banking and financial services operations. These services involve the investigation, tracing, and recovery of funds lost through fraud or scams, subject to applicable laws, regulatory approvals, and cooperation with relevant financial institutions and authorities. Recovery outcomes are not guaranteed and depend on case-specific circumstances.

Yes. Axara Corporation provides loans and other credit facilities in accordance with its banking license and applicable lending regulations. All loan products are subject to credit assessment, underwriting standards, interest rate disclosures, repayment terms, and regulatory compliance requirements, including consumer lending and fair credit laws.

Axara Corporation charges service fees for certain banking, recovery, and advisory services. Fees may be charged either at the commencement of a service or upon successful completion, depending on the service type and contractual agreement. In the majority of cases (approximately 98%), fees are assessed at the conclusion of the service. All fees, payment terms, and applicable conditions are fully disclosed to clients in advance and documented in formal service agreements.

All banking, investment, lending, and recovery services involve inherent risks. Scam recovery and refund outcomes depend on factors such as timing, transaction pathways, third-party cooperation, and legal constraints, and therefore cannot be guaranteed. Deposit products, including FDR and DPS, are subject to regulatory conditions, interest rate adjustments, early withdrawal restrictions, and jurisdiction-specific protections. Loan products carry repayment obligations and potential penalties in the event of default. Axara Corporation discloses all material risks, terms, and conditions to clients prior to engagement, and clients are encouraged to review all documentation carefully before proceeding.

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Our Services

We make your life comfortable with our services.

Fast Transfer

Our Money transfer system is secure and easy. Send your funds to your beneficiaries within Axara Corporation or to other banks. Transfer within Axara Corporation is instant and to other banks may take 24 hours.

Deposit Funds

Account-holders of Viserbank are able to deposit their money through our several payment systems. We have online payment services like PayPal, Stripe, Paystack, Skrill, Flutterwave, Mollie, Payeer, etc.

Withdraw Funds

Account-holders of Axara Corporation are able to withdraw money from their account. Without verification, any withdrawal won't be completed, so you can trust Axara Corporation.

What distinguishes Axara Corporation is their disciplined handling of scam recovery cases. Every step was documented, compliant, and communicated clearly. Their refusal to guarantee outcomes demonstrated integrity and adherence to banking standards.

Farah M. Al-Hassan

Finance and Compliance Advisor

Axara Corporation’s scam refund process was methodical and legally sound. They avoided unrealistic assurances and focused instead on documentation, interbank coordination, and regulatory compliance. That approach inspired confidence throughout the engagement.

Thomas J. Caldwell

Legal Operations Manager

After experiencing a fraudulent transaction, Axara Corporation provided clear guidance and handled the recovery process transparently. I appreciated that fees were discussed upfront and applied at the conclusion of the service, as agreed.

Linda Osei

Small Business Owner

Axara Corporation approached my scam recovery case with a structured, evidence-driven process. Their team was realistic about risks, clear about timelines, and compliant with all legal requirements. The professionalism of their investigation stood out.

Daniel R. Whitmore

Cybersecurity Consultant

As a risk professional, I was particularly impressed by Axara Corporation’s compliance controls and documentation standards. Their approach to scam recovery and refunds is methodical, legally grounded, and aligned with best banking practices.

Dr. Elena Rodriguez

Senior Risk Management Consultant

Axara Corporation demonstrated a level of professionalism and regulatory discipline that is rare in today’s financial services environment. Their banking infrastructure, transparency around fees, and structured recovery process gave our organization confidence at every stage.

Michael A. Thompson

Chief Financial Officer

We provide our banking services all over the world

Viser Bank is a secure and robust e-Banking system getting popular all over the world nowadays. We offer the best FDR, DPS & Loan plans to our account holders

1.4M

Account Holders

1.1B

Total Transaction

7

Total Branches

240+

Countries We Serve