1. Introduction and Acceptance
These Terms of Service (the "Terms") govern the access to and use of services provided by Axara Corporation (the "Bank," "Axara," "we," "our," or "us"). Axara Corporation operates as a licensed banking institution providing regulated banking, financial, recovery, and related services.
By accessing Axara Corporation’s website, opening an account, or using any of the Bank’s services, clients and users ("you," "your") acknowledge that they have read, understood, and agree to be legally bound by these Terms, together with any applicable agreements, disclosures, and policies.
2. Regulatory Status
Axara Corporation provides services strictly within the scope of its banking license(s) and regulatory authorizations. Services are subject to applicable banking laws, financial regulations, supervisory requirements, and jurisdictional limitations.
Nothing in these Terms constitutes a waiver of regulatory authority or compliance obligations.
3. Scope of Services
Axara Corporation provides, subject to eligibility and regulatory approval:
Banking and account services
Deposit products, including Fixed Deposit Receipts (FDR) and Deposit Pension Schemes (DPS)
Loans and credit facilities
Chargeback management and dispute processing
Scam recovery and refund services
Fraud detection, risk management, and related financial services
Specific services are governed by separate agreements, disclosures, and product-specific terms.
4. Client Eligibility and Obligations
Clients must be legally eligible to use banking services and must provide accurate, complete, and current information during onboarding and throughout the service relationship.
You agree to comply with all applicable laws and regulations and to use Axara Corporation’s services solely for lawful purposes.
5. Account Opening and Use
Account opening is subject to identity verification, due diligence, and regulatory approval. Axara Corporation reserves the right to refuse, suspend, or terminate accounts where required by law or risk considerations.
Clients are responsible for maintaining the confidentiality of account credentials and for all activities conducted through their accounts.
6. Scam Recovery and Refund Services Disclaimer
Scam recovery and refund services involve investigative and interbank processes that depend on third-party cooperation and legal constraints. Axara Corporation does not guarantee the recovery of funds.
No employee or representative is authorized to promise guaranteed outcomes. Recovery results vary based on case-specific factors.
7. Deposit Products (FDR and DPS)
All deposit products are subject to disclosed terms, including interest rates, tenure, maturity conditions, and early withdrawal rules. Interest rates and conditions may change in accordance with regulatory or market requirements.
8. Loans and Credit Facilities
Loan products are subject to credit assessment, underwriting standards, and regulatory lending requirements. Borrowers agree to repayment obligations, interest charges, fees, and penalties as disclosed in loan agreements.
Failure to meet repayment obligations may result in enforcement actions as permitted by law.
9. Fees and Charges
Axara Corporation charges fees for certain services. Fees may be charged at the commencement of a service or upon completion, depending on the service agreement.
In most cases, fees are assessed at the conclusion of the service. All applicable fees are disclosed in advance and documented contractually.
10. Risk Disclosure
Banking, deposit, lending, and recovery services involve inherent risks, including financial loss, delays, regulatory constraints, and third-party actions. Clients acknowledge and accept these risks prior to engaging with Axara Corporation’s services.
11. Intellectual Property
All content, trademarks, logos, and materials provided by Axara Corporation are the intellectual property of the Bank or its licensors and may not be used without prior written consent.
12. Data Protection and Privacy
Use of Axara Corporation’s services is subject to the Bank’s Privacy Policy, which governs the collection, use, and protection of personal data.
13. Limitation of Liability
To the extent permitted by law, Axara Corporation shall not be liable for indirect, incidental, consequential, or special damages arising from the use or inability to use its services.
Nothing in these Terms limits liability where such limitation is prohibited by law.
14. Suspension and Termination
Axara Corporation may suspend or terminate services or accounts where required by law, regulatory direction, risk management considerations, or breach of these Terms.
Termination does not relieve clients of outstanding obligations.
15. Amendments
Axara Corporation reserves the right to amend these Terms to reflect regulatory, legal, or operational changes. Updated Terms will be made available through official channels.
16. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws and banking regulations applicable to Axara Corporation’s licensing jurisdiction(s).